Privacy Policy
Last updated: July 1, 2026
1. Introduction
This Privacy Policy explains how Sky Laban ("Sky Laban", "we", "us", or "our"), a SKY Groups venture based in Hyderabad, India, collects, uses, and protects your information when you use our website, place an order, or contact us.
By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following information: your name and phone number when you place an order or submit a franchise inquiry; your preferred area, budget, and message when submitting a franchise form; and any details you choose to share with us through WhatsApp, Instagram, phone, or in person.
We do not collect payment card details through this website. Any payments are handled at our outlets or through the channels agreed at the time of ordering.
3. How We Use Your Information
We use your information to process and fulfil your orders, respond to inquiries, evaluate franchise requests, communicate order updates, improve our products and services, and — where you have agreed — send you offers and updates about Sky Laban.
4. WhatsApp & Messaging
Our primary ordering channel is WhatsApp (+91 97056 42786). When you contact us there, your message and phone number are visible to us and are processed in line with WhatsApp's own privacy terms. We use this information only to serve your order and respond to your queries.
5. Cookies & Website Analytics
Our website may use cookies or similar technologies to ensure the site functions correctly and to understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
6. Sharing Your Information
We do not sell your personal information. We may share it only with trusted service providers who help us operate our business (such as delivery or communication partners), or where required by law. Any such parties are expected to handle your data securely.
7. Third-Party Services
Our website integrates third-party services such as WhatsApp, Instagram, and Google Maps. When you interact with these, their own privacy policies apply. We encourage you to review them.
8. Data Retention
We keep your information only for as long as necessary to fulfil the purposes described in this policy, including order records, franchise evaluation, and legal or accounting requirements.
9. Data Security
We take reasonable measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop sending you promotional messages. To make a request, contact us using the details below.
11. Children's Privacy
Our services are intended for a general audience and are not directed at children. We do not knowingly collect personal information from children without appropriate consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "Last updated" date revised accordingly.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at +91 97056 42786, on Instagram @sky_laban, or visit our outlets in Kondapur and Shaikpet, Hyderabad.